Returns & Exchanges

At Karup, we want you to love your space and your furniture; if your purchase isn't the perfect fit, you can return your items within 30 days of delivery. Our goal is to ensure your home remains a sanctuary of comfort and functional design.

1

Initiate Your Return

Contact our customer service team with your order number and the reason for your return to receive a Return Authorization number.

2

Prepare the Package

Carefully disassemble your furniture and pack it back into its original Karup Design packaging to ensure the items are protected during transit.

3

Schedule a Pickup

Once your return is authorized, we will coordinate with our specialized furniture couriers to schedule a convenient collection time from your home.

4

Receive Your Refund

After our warehouse team inspects the returned items, we will process your refund to the original payment method within 7-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing